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PANDEYICHCHHITA-9193 avatar image
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PANDEYICHCHHITA-9193 asked PANDEYICHCHHITA-9193 edited

Collection feature not working

After an update, I have lost all the collections that I have saved and moreover now I am not able create one also. on clicking the tab "start new collection", its just getting freeze and no operation is happening. How I can found my lost collection or can create one?

ms-edge
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XinGuo-MSFT avatar image
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XinGuo-MSFT answered PANDEYICHCHHITA-9193 commented

Hi,

Are you using MECM(SCCM)?

Please check the database to see if it's in the v_collection table. Collections don't get auto deleted depending on any criteria.

Also, check if the site status are health.
\Monitoring\Overview\System Status\Site Status

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I am using account which has been controlled by my organization. Kindly tell me more about the database checking procedure, How to do it? and about Site status check also.

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XinGuo-MSFT avatar image XinGuo-MSFT PANDEYICHCHHITA-9193 ·

Please refer to the screenshots.
103716-capture1.png
103753-capture.png


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capture1.png (42.2 KiB)
capture.png (107.7 KiB)

103960-screenshot-7.png


Hi XinGuo
Are you talking about this "collection" feature which is shown in attached screenshot. and moreover I have no access to Sql. My issue is related with the "collection" feature which is shown in attached ss.

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screenshot-7.png (984.5 KiB)
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