Regression: Desktop screensharing not working for Linux

Philby John 46 Reputation points
2020-07-03T13:58:40.783+00:00

Desktop screen sharing was working fine in teams for Linux version : teams-1.3.00.5153-1.x86_64 (20-Mar-2020)
Desktop screen sharing shows a black screen of death for latest Linux version: teams-1.3.00.16851-1.x86_64 (29-Jun-2020)

Only option then is to kill teams and then restart.

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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Accepted answer
  1. Michael Massee 686 Reputation points
    2020-07-03T15:20:45.553+00:00
    3 people found this answer helpful.

6 additional answers

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  1. Michael 21 Reputation points
    2020-07-05T11:32:14.437+00:00

    jfyi: On my KDE/Plasma environment switching the compositor on solved the issue without having to move 'react-overlay' out of the way

    1 person found this answer helpful.

  2. Philby John 46 Reputation points
    2020-07-03T14:23:23.377+00:00

    What's been tried and failed?

    1. complete erase and reinstall
    2. disabling GPU h/w acceleration in Settings -> General -> Disable GPU hardware acceleration

    Reverting back to teams-1.3.00.5153-1.x86_64 works. Clicking on "Desktop" icon presents a black screen with a red border. Would need to hit Alt+F4 to kill the screen.

    11334-msteams-desktop-share.png

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  3. Michael 21 Reputation points
    2020-07-05T08:46:10.637+00:00

    Hi, I experience the exactly same issue: Screensharing stopped working with the latest version of teams-insiders (1.3.00.16851). So I needed to downgrade to the previous version (1.3.00.14051). I just see a black window with a red border (this is exactly what is shared). I can see all tooltips, but not the main content. Like described by the previous posters.

    I currently run an up-to-date Debian Unstable system. The package is retrieved via apt: 'deb [trusted=yes] https://packages.microsoft.com/repos/ms-teams stable main'

    I have a notebook with the same debian version and 'similar' packages installed, where screensharing is still working (Lenovo X1 Carbon 2nd gen: Intel CPU, Intel graphics, X-Server, KDE/Plasma).

    Summary of the setup where screensharing stopped working:

    • Hardware
    • CPU: AMD Ryzen Threadripper 1920X 12-Core Processor
    • Mainboard: MSI X399 Gaming Pro Carbon AC
    • Graphics-Card: MSI Radeon RX 560 Aero ITX OC 4GB
    • Single monitor setup (1920x1200)
    • Sofware versions
    • QT-Version: 5.14.2
    • KDE Plasma: 5.17.5
    • X-Server: X.org 7.7
    • Kernel: 5.7.6
    • GPU-Module: amdgpu 19.1.0 (open-source version)

    In contrast the Notebook where screen sharing is working:

    • Hardware
    • CPU: Intel(R) Core(TM) i7-3667U
    • GPU: Integrated Graphics: Intel HD 4000
    • Lenovo Thinkpad X1 Carbon 2nd Gen (2012)
    • Notebook monitor only (1600x900)
    • Software versions
    • SW-Versions are the same as on the system with the bug, except the graphics module
    • GPU-Module: i915/intel 2.99.917

    Feel free to reach out for further information


  4. JimmyYang-MSFT 48,121 Reputation points Microsoft Vendor
    2020-07-06T06:59:05.8+00:00

    Hi!

    Thanks for sharing solution about this issue!

    Have a nice day!