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Anurag-2469 asked RitaHu-MSFT edited

Content file download failed in wsus

Hii
Thanks in advance

We are facing a typical problem.

we have one internet facing WSUS which download updates from Microsoft wsus. There we export updates and import updates to disconnected upstream WSUS server.
From this disconnected upstream server successfully downloaded updates to Sccm . But same updates failed to download into another downstream WSUS server

Software distribution log and event viewer log ID 364 showing same error

Content file download failed103562-software-distribution.txt103522-img-20210601-183635-min.jpg
Reason HTTP status 401: the requested resource requires user authentication

But clients can download updates(older updates, which are Allready downloaded) from downstream WSUS server

I can manually copy the file from upstream server to downstream server content location.once I copied one .cab file to downstream server content location from upstream server and retried download in WSUS console, it's showing successfully downloaded and ready for installation. Screen shot of event log and software distribution log attached.


windows-server-update-services
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@Anurag-2469
Here is an updates of the case. It seems that the issue dues to the authentication. Please open the IE brower on the downstream WSUS and post as the below link to confirm the connection first:
http://FQDN of the upstream WSUS:port number/selfupdate/iuident.cab such as: http://upwsus:8530/selfupdate/iuident.cab

Please fellow this link to confirm the authnication if the connection is correct.

Thanks for your time.

Rita

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