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Walls-5584 asked DSPatrick answered

HP Scanjet 4600 software ran on Windows XP (SP3) will load on Windows 10 but will not execute?

We purchased a new computer with Windows 10 - our older computers OS was Windows XP (SP3) - the software that come with the scanner ran on the old computer with Windows XP - the software (CD) will load onto the Windows 10 computer but will not run.
-- a message "This app can't run because it causes security or performance issues on windows. A newer version may be available. --
I have tried by changing the 'compatibility settings' in Windows 10 to run as Windows XP (SP3), but continue to get the above noted message.
I have not found anywhere to get a newer version of the software. IS THERE A SOLUTION ?

windows-10-hardware-performance
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DSPatrick answered

May need to contact the vendor for support.
https://support.hp.com/us-en/drivers/selfservice/hp-scanjet-4600-scanner-series/303776
https://support.hp.com/us-en/contact-hp/product/hp-scanjet-4600-scanner-series/303776

--please don't forget to upvote and Accept as answer if the reply is helpful--


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Walls-5584 avatar image
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Walls-5584 answered

DS Patrick
Thank you for responding, however, after searching both sites we learned that the HP Scanjet 4600 is not supported by Windows 10.
Apparently support ended with either Windows 8 or Vista.
We THANK YOU for answering our question and ending our frustration!
Walls-5584

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DSPatrick answered

I was afraid that was the answer, you're welcome.




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