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Michael-0356 asked DaisyZhou-MSFT edited

Red x appearing when trying to install any roles or features

I'm trying to add Active Directory and DNS Roles/Features:

Brand New Installation of Server 2019 with GUI on a VM, using Parallels.
On my previously created Server VM (on a laptop) worked fine when adding Roles.

All System Updates are completely installed and system restarted.
There's no progress in the progress bar after waiting a long time.103540-serverissue.jpg




windows-serverwindows-active-directorywindows-server-manager
serverissue.jpg (276.4 KiB)
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Hello @Michael-0356,
I'm just following up to make sure you received my last reply and that my answers properly address your questions. If you have any further questions or concerns about this post, please let us know.


Best Regards,
Daisy Zhou

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Yes, I have resolved the issue by un-sharing the windows folders with Mac and Vice versa

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Hello @Michael-0356,

Thank you for your update and confirmation.

If the Answer is helpful, please click "Accept Answer" and upvote it.

So that people with similar question/issue will find the answer quickly and easily.

Thank you for your understanding and support.

As always, if there is any question in future, we warmly welcome you to post in this forum again. We are happy to assist you!



Best Regards,
Daisy Zhou


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Hello @Michael-0356,
How are things going on your end? Please keep me posted on this issue.
If you have any further questions or concerns about this question, please let us know.
I appreciate your time and efforts.

Best Regards,
Daisy Zhou

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DaisyZhou-MSFT answered

Hello @Michael-0356,

Thank you for posting here.

Here are two similar cases with marked answers for your references, you can try to troubleshoot the issue using the same methods to see if it helps.


Adding Active Directory Domain Services role fails
https://social.technet.microsoft.com/Forums/en-US/226b3a8a-ef23-4fde-b95e-c903459a43f4/adding-active-directory-domain-services-role-fails?forum=winserver8setup

Wizard fails in windows server 2016 when adding roles and features (more specifically "Active Directory Domain Services" (and any other role)).
https://social.technet.microsoft.com/Forums/en-US/e5ee79fb-7e71-41c2-aa26-5c95009e798d/wizard-fails-in-windows-server-2016-when-adding-roles-and-features-more-specifically-quotactive?forum=winservermanager


Hope the information above is helpful.

Should you have any question or concern, please feel free to let us know.


Best Regards,
Daisy Zhou

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Michael-0356 answered

I was using Parallels just like one of the linked posters, and when you turn off "Share files with Mac" and "Share Mac files with Windows" then reboot, the roles and features installed successfully.

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DaisyZhou-MSFT answered

Hello @Michael-0356,

Thank you for your update. And I am very glad that the information is helpful and the problem has been solved.

Now you can turn off "Share files with Mac" and "Share Mac files with Windows" first, and then add Active Directory and DNS Roles/Features.

At last, you can turn off "Share files with Mac" and "Share Mac files with Windows" if needed.


Should you have any question or concern, please feel free to let us know.


Best Regards,
Daisy Zhou

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If the Answer is helpful, please click "Accept Answer" and upvote it.

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