Red x appearing when trying to install any roles or features

Michael 1 Reputation point
2021-06-08T18:44:29.137+00:00

I'm trying to add Active Directory and DNS Roles/Features:

Brand New Installation of Server 2019 with GUI on a VM, using Parallels.
On my previously created Server VM (on a laptop) worked fine when adding Roles.

All System Updates are completely installed and system restarted.
There's no progress in the progress bar after waiting a long time.103540-serverissue.jpg

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
5,899 questions
Windows Server Management
Windows Server Management
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Daisy Zhou 18,706 Reputation points Microsoft Vendor
    2021-06-09T01:35:37.523+00:00

    Hello @Michael ,

    Thank you for posting here.

    Here are two similar cases with marked answers for your references, you can try to troubleshoot the issue using the same methods to see if it helps.

    Adding Active Directory Domain Services role fails
    https://social.technet.microsoft.com/Forums/en-US/226b3a8a-ef23-4fde-b95e-c903459a43f4/adding-active-directory-domain-services-role-fails?forum=winserver8setup

    Wizard fails in windows server 2016 when adding roles and features (more specifically "Active Directory Domain Services" (and any other role)).
    https://social.technet.microsoft.com/Forums/en-US/e5ee79fb-7e71-41c2-aa26-5c95009e798d/wizard-fails-in-windows-server-2016-when-adding-roles-and-features-more-specifically-quotactive?forum=winservermanager

    Hope the information above is helpful.

    Should you have any question or concern, please feel free to let us know.

    Best Regards,
    Daisy Zhou

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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  2. Michael 1 Reputation point
    2021-06-10T20:28:01.07+00:00

    I was using Parallels just like one of the linked posters, and when you turn off "Share files with Mac" and "Share Mac files with Windows" then reboot, the roles and features installed successfully.

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  3. Daisy Zhou 18,706 Reputation points Microsoft Vendor
    2021-06-11T05:43:35.637+00:00

    Hello @Michael ,

    Thank you for your update. And I am very glad that the information is helpful and the problem has been solved.

    Now you can turn off "Share files with Mac" and "Share Mac files with Windows" first, and then add Active Directory and DNS Roles/Features.

    At last, you can turn off "Share files with Mac" and "Share Mac files with Windows" if needed.

    Should you have any question or concern, please feel free to let us know.

    Best Regards,
    Daisy Zhou

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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