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ITDEPARTMENT-0527 avatar image
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ITDEPARTMENT-0527 asked YukiSun-MSFT commented

record is still showing existing but it's not

hi,
i'm trying to create a cname for "mail" which is pointed to traffic manager that i've already created,
everytime I tried to save the record it gave me a message that record is already exist in the zone, i tried to find any same record and i'm sure it dodn't exist, maybe it's hidden or is there any way to figure that out
please help me if you can...

office-outlook-itpro
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Hi @ITDEPARTMENT-0527,

Welcome to post in Microsoft Q&A!

i'm trying to create a cname for "mail" which is pointed to traffic manager that i've already created

Before we go on, could you please clarify a bit more about your question?
What do you mean by "traffic manager"?
Are you using Exchange server or Exchange Online and are trying to configure the DNS records for your environment?
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Hi @ITDEPARTMENT-0527,

Just checking in to see if you have had a chance to see the post earlier. Feel free to let us know if you still need help on this.

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