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MilosTomic-5989 avatar image
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MilosTomic-5989 asked YutongTie-MSFT commented

How to make bot send a greeting first

There are plenty of identical questions, however they were all asked a few years back when the framework and code was different.

So I have a working Azure bot (Web App Bot) created through QnA Maker tool. When we connect the bot to a webpage, the bot does
not say anything until the user interacts. How to make the bot send a greeting when the chat window is opened rather than
wait for the user to interact?

azure-bot-serviceazure-qna-maker
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Hello,

Hope you have solved your question and please let us know if more need help.


Regards,
Yutong

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1 Answer

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YutongTie-MSFT answered

Hello,

I don't think you can do greetings if you are using QnA maker only. But you can do create greetings if you develop the bot in Azure bot framework and connect it to QnA Maker as this guidance.

https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-send-welcome-message?view=azure-bot-service-4.0&tabs=csharp


Regards,
Yutong

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