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MarosUrminsky-7155 asked SumanthMarigowda-MSFT commented

Accessing existing container / creating new container gets time-out

I have a blob storage account with a container on it, but cannot access it via Storage Explorer - getting a time out. Same happens with new container creation request. Connection to the storage account is done via account key.

azure-blob-storage
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Failed to create blob container 'testcontainerv3': request to https://ingestionblobtestv2.blob.core.windows.net/testcontainerv3?restype=container failed, reason: connect ETIMEDOUT ###.###.###.###:443

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Sam-Cogan avatar image
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Sam-Cogan answered

I would first check that your storage account does not have any networking restrictions enabled on it blocking access. If that is not the case then this is most likely an issue on your side, you would need to speak to your networking team.

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SumanthMarigowda-MSFT answered SumanthMarigowda-MSFT commented

@MarosUrminsky-7155 Firstly, apologies for the delay in responding here and any inconvenience this issue may have caused.

If you are referring your testcontainerv3 105649-image.png

Is see that container doesn't exits, No data found. Please double check your input resource. Please click the following link to search for Blob/Container Deletion.


  • This could interim or network issues , can you please update the Azure Storage explorer or un-install and re-install the latest version of Azure Storage explorer
    there could be some system files could be corrupted.

Right click the container's blob in question->Select Set Public Access Level ->Set to at least Public read access for blobs only.

If you still face any issue in creating the container, please provide the below mentioned details for further troubleshooting

  1. May I know which version of Azure Storage Explorer are using?

  2. Are you facing similar issue in creating New container through Azure Storage explorer (preview) through portal?

  3. Can you create blob containers through Azure portal or Powershell?

  4. Can you please share the screen shot the error message?

  5. Is this happening only for azure blob container or azure files share?

Hope this helps!

Kindly let us know if the above helps or you need further assistance on this issue.


Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.



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