question

AndreasFrde-6785 avatar image
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AndreasFrde-6785 asked LeonLaude edited

Cant schedule an exam with Pearson Vue

Hi,
I am trying to schedule my exam, but when trying to schedule with Pearson Vue I only get this message:

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

I have tried all those things and been in contact with Pearson Vue. They said the problem is on Microsoft's side and that I should ask you what to do.

not-supported
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1 Answer

LeonLaude avatar image
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LeonLaude answered

Hi @AndreasFrde-6785,

Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products.

You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


Best regards,
Leon

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