question

CaoYu-5615 avatar image
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CaoYu-5615 asked asergaz answered

cant load depth camera when running in Linux ubuntu 18.04

opened the Azure Kinect Viewer through command k4aviewer
click on 'open device' and 'start' with default options
error message pops up: Failed to start device! If you unplugged the device, you must close and reopen the device.

104128-capture.png


azure-kinect-dk
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1 Answer

asergaz avatar image
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asergaz answered

Hello @CaoYu-5615 ,
I noticed you opened a bug on the Azure Kinect DK Github Repo: https://github.com/microsoft/Azure-Kinect-Sensor-SDK/issues/1624

As suggested

Please try Sensor SDK 1.4.1

Thank you!


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