question

LazherYAAKOUBI-7887 avatar image
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LazherYAAKOUBI-7887 asked saldana-msft edited

Sync WSUS Failed: Primary authorization request failed

I have a problem with my SUP, the sync failed with the error :

On 06/10/2021 14:33:55, component SMS_WSUS_SYNC_MANAGER on computer reported: WSUS Synchronization failed.
Message: Primary authorization request failed.
Source: Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow.
The operating system reported error 2148734218:

in SoftwareDistribution.log:

2021-06-10 13:50:29.350 UTC Warning w3wp.8 SoapExceptionProcessor.SerializeAndThrow Discarding stack trace for user DOMAIN\adminsccm, IP Address ::1, exception System.Security.SecurityException: ..chec de la demande d'autorisation principale.

wsyncmgr.log
Sync failed: primary authorization request failed. Source: Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow


my environment is Windows Server 2019 with WSUS, SCCM 2103 in one server, port 80, 443 is allowed.

Help!

windows-server-update-servicesmem-cm-updates
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1 Answer

Amandayou-MSFT avatar image
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Amandayou-MSFT answered Amandayou-MSFT commented

Hi @LazherYAAKOUBI-7887,

We could check if the WSUS is healthy. Please use this command:

104566-612.png

Besides, stop and start the WSUS service:

net stop wsusservice
net start wsusservice

If already done it and it is healthy, we should check SUP is healthy. To troubleshoot SUP, kindly reinstall the SUP to check if the problem is solved.



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Hi,

May we know the current status of the question? If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

Best regards,
Amanda You

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