question

AdminTravis-8810 avatar image
0 Votes"
AdminTravis-8810 asked ·

Cannot Query PTR record from Public

Dear Team,

I work for an ISP company, i have two Public name servers configured. I recently registered a PTR record for a customer and to my surprise it is not working at all. Not even reflecting from outside.

Cant wrap my head around it, all other ptr records resolves perfectly. Only this specific zone and specific record it is not populating at all from public.

Can anyone help please.

windows-serverwindows-dhcp-dnswindows-server-management
10 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

SunnyQi-MSFT avatar image
0 Votes"
SunnyQi-MSFT answered ·

Hi,

Thanks for posting in Q&A platform.

I work for an ISP company, i have two Public name servers configured.

Before we go further, I would like to confirm with you if these two Public name servers are DNS servers with Windows OS? What's the version of these 2 DNS servers?

How did you register the PTR record?


Best Regards,
Sunny


If the Answer is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

10 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.