question

DidiSundiman-2070 avatar image
0 Votes"
DidiSundiman-2070 asked emilyhua-msft edited

i can't access my onedrive online

Please help me why I can't access my onedrive online with my account sundimand@uvers.ac.id, attached screenshot when I want to access onedrive on browser, thanks.

104482-picture1.png


office-onedrive-client-itpro
picture1.png (97.5 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

emilyhua-msft avatar image
0 Votes"
emilyhua-msft answered emilyhua-msft edited

@DidiSundiman-2070,

To protect your personal information, I will modify your email address with XXXX.

Please note, issues related to OneDrive Online are not supported in Q&A currently. It is recommended go to Microsoft Answers Community --- OneDrive on the web for more help.
Thanks for your understanding.

Personally, I suggest you try the following methods to check this issue.

  • Log into My Account to have a look. And check OneDrive Service Status page for any known interruptions or outages.

  • Try clearing the cookies of the browser.

  • Open it in other browsers.

  • Disable antivirus software if there is.

Hope the information could be helpful to you.


If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@DidiSundiman-2070
I am checking this thread, do you have any update?
If yes, you may share with us.

0 Votes 0 ·