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jozefizso avatar image
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jozefizso asked JadeLiang-MSFT commented

Bug: Outlook for Mac does not show addin buttons (new look)

When the New Outlook is enabled in Outlook for Mac, the buttons provided by addins does not exists in the UI (nor in the hidden context menus, etc).

When I use the classic look with the same version of Outlook for Mac, all buttons from addins are correctly visible.

Outlook for Mac version 16.49

office-outlook-itpro
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1 Answer

JadeLiang-MSFT avatar image
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JadeLiang-MSFT answered JadeLiang-MSFT commented

Hi @jozefizso,

Did this occur on specific add-ins or all add-ins in your account?

Based on my tests on Outlook for Mac version 16.49 (21050901) , my add-ins(such as Report Message, Onenote, Insights) could display normally when I click "..." like below:
105175-snipaste-2021-06-14-10-00-02.jpg

So if the issue occurred on any specific add-ins under certain specific circumstances, it may be related to those add-ins. As I know, some add-in related functions are not supported in new Outlook for Mac, for more information, please refer to this article : Add-in support in Outlook on new Mac UI (preview)

Please kindly check if it's your case, if that's not your issue, please provide us with more information about your issues.


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Hi @jozefizso,

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