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IshuSingh-3360 avatar image
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IshuSingh-3360 asked Amandayou-MSFT commented

Windows Server 2016 - Cannot Add any New Role and Install any new Windows update

  1. Had to install the MSMQ Server feature but when it starts to install. It gives error of "Pending reboot".

  2. Did Pending Reboot several times, but no luck in resolving the same.

Followed various troubleshooting forums as per below points -

  1. DISM - scan health, restore health - No reported error on sfc /scannow > There were no corrupted files.

  2. Tried installing June 2021 updates from WSUS as well as from Microsoft directly and then manually by downloading the packages - Unable to install updated.

  3. Tried uninstalling last months update - There were two of them, unable to uninstall any.

To cross verify add roles and features -

  • Tried the installation of MSMS Feature - MSMQ and HTTP, which installed correctly and successfully from PowerShell, but no luck in MSMQ Server Feature.

  • After that there was a service - Messaging Queue in services which when made to start gave - Access Denied error.

  • Then same Feature which were installed successfully were removed as service was not running after so many attempts.

Please if someone can direct on the same to resolve it promptly, it would be great.

windows-server-2016windows-server-update-services
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DSPatrick avatar image
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DSPatrick answered Amandayou-MSFT commented

Some other things to try
- reset windows update https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually
- repair install by running setup.exe from the root of install media
but time may be better spent standing up a new one, patch fully, migrates roles over and move on.

--please don't forget to upvote and Accept as answer if the reply is helpful--




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Thanks for the sharing. It is helpful to anyone who has the similar confusion. Thanks again and have a nice day. : )

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IshuSingh-3360 avatar image
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IshuSingh-3360 answered

Thanks for the good direction @DSPatrick
Your first point resolved Windows Update issue where after implementing all steps included in the link, and we installed June 2021 updates successfully.

But still there's core issue of Windows Server Add Role related to MSMQ Server where when it starts installation it gives error of pending reboot, which doesn't show on Server Manager Dashboard "Manageability" on all categories, until we try installing the Role.

If you or the one's following this thread have any clue please post something on the same.

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DSPatrick avatar image
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DSPatrick answered DSPatrick commented

Glad to hear it helps, you're welcome. I'd suggest closing this thread by marking answer and open a new thread for the new topic.

--please don't forget to upvote and Accept as answer if the reply is helpful--


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Thanks a lot.
Will do the same.

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Sounds good, you're welcome.


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