question

nicolairolin-1104 avatar image
0 Votes"
nicolairolin-1104 asked nicolairolin-1104 answered

unable to schedule a exam from pearson VUE

I have tried to schedule the exam now for 5 days in a row, ending up on pearson VUE's site with "We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam"

none of the steps helped.

Here the fifth day I tried to use another account, which works fine... but that's not the account with my credentials on it...

I tried to get Pearson VUE's help, and got told I couldn't get help over the online chat due to security, so I had to call them... which I did and only got "this phonecall is not allowed".

How can I make sure that they can access my microsoft profile?
I am certain that my Certification Profile has been filled out correctly.

-.- requires a tag, and no tag I find I that's remotely close is not allowed to be applied therefore, this tag.

not-supported
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

nicolairolin-1104 avatar image
0 Votes"
nicolairolin-1104 answered

a colleague found the answer... Pearson cannot take letters outside the english alphabet...

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

LeonLaude avatar image
0 Votes"
LeonLaude answered LeonLaude edited

Hi @nicolairolin-1104,

Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products.

You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling - Scheduling with Pearson VUE forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam-mcp_pearson


If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!


Best regards,
Leon

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.