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Priya-5906 asked EricUrban-MSFT answered

Import my call conversion data if I'm using a third-party call-tracking system

I am using Microsoft Bings ads .NET library version V13.

Currently I am able to upload form leads which has MicrosoftClickId using OfflineConversion array in ApplyOfflineConversionsRequest through CampaignManagementServiceClient.

As per https://docs.microsoft.com/en-us/advertising/campaign-management-service/offlineconversion?view=bingads-13 , The MSCLKID for the offline conversion is required. Our system uses a third party call tracking system CallTrackingMetrics and we do not have MSCLKID .

How can I upload my call conversion data ?

advertising-api
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EricUrban-MSFT answered

@Priya-5906 - Thanks for your patience. I am looking into it and we'll get back to you.

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EricUrban-MSFT answered

@Priya-5906 - Offline conversions do require msclkid. You have to capture the click ID on your website and use it in the 3rd party tracking systems which actually send the offline conversion data using our APIs. I don’t know the details around the third party system you are using. In general though there is no way to get around MSCLKID in offline conversions. Does this help?

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