question

ScottGao-0030 avatar image
0 Votes"
ScottGao-0030 asked ScottGao-0030 commented

Phone call option not list at Azure MFA login page

https://docs.microsoft.com/zh-cn/azure/active-directory/authentication/howto-mfa-nps-extension-rdg#install-and-configure-nps-extension

Hello

I am working at above link. I enable P2 Azure AD license and assigned.
and I had setup Phone call number at Azure MFA security.
I enable a test account MFA. then I try to login and added authenticate method. I only have SMS text, authenticator OTP, or push authenticator option but not have phone call option.
When I login this test account again. I can not verify by phone call.
Would you please provide some suggestion for me?
Thank you.

Best Regards.
Scott Gao

azure-webapps
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

ScottGao-0030 avatar image
0 Votes"
ScottGao-0030 answered ScottGao-0030 commented

Dear James

key point should be here..
Thank you.
106059-image.png



image.png (101.2 KiB)
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Dear all

more information, this will need Azure Plan 1 at least to enable. US dollor $6 per month per user.

0 Votes 0 ·
JamesHamil-MSFT avatar image
0 Votes"
JamesHamil-MSFT answered

Hi @ScottGao-0030 , have you set up phone verification in the portal? If so please post screenshots so I can see if something is wrong.

Best,
James


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

ScottGao-0030 avatar image
0 Votes"
ScottGao-0030 answered

Dear James

I try to post settings I think it's relate. Please let me know if not enough.
Thank you.
105983-image.png

105907-image.png
105850-image.png
105976-image.png
105964-image.png
105944-image.png



image.png (45.5 KiB)
image.png (13.9 KiB)
image.png (50.8 KiB)
image.png (14.6 KiB)
image.png (39.6 KiB)
image.png (48.9 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.