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tamimmelli-8831 asked emilyhua-msft commented

sorry,something went wrong opening information rights management protected cannot be reached for information about network troubleshooting .see windows help

What is the solution to this problem?! Office 2013

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office-itpro
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emilyhua-msft answered emilyhua-msft commented

@tamimmelli-8831

Does this issue occur with all files protected by IRM, such as Excel spreadsheets?
Do other users in your organization encounter this issue?

Please check your network, such as disable proxy if you enabled it.

If there is an anti-virus, you may quit it temporarily and check your firewall settings.


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@tamimmelli-8831
Is there any update? If yes, welcome to share with us.

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