Hi All,
I have standalone exchange 2016.
All of the users are getting below error message in outlook.
We are having trouble fetching results from the server. some items may not be included in your search results.
if using OWA then below message.
An error occurred while searching. Please try again later.
When i run Get-mailboxdatabasecopystatus, Content Index status is health.
Below are the steps i tried to fix the issue.
Restarted the exchange services.
Restarted the server.
Manually restarted the MSExchangeFastSearch and HostControllerService services.
Stoped MSExchangeFastSearch and HostControllerService services.
Unmounted the databases.
Renamed and Removed the index folder ending with .single
Started the MSExchangeFastSearch and HostControllerService services.
Mounted the databases.
run the command Get-mailboxdatabasecopystatus and the content index status is healthy but search is still not working.
it is been more than 24 hours and there is not index folder any more.
I would really appreicate if someone can advise and faced similar issue.
Thanks.