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LarsVinberg-9096 avatar image
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LarsVinberg-9096 asked LarsVinberg-5745 answered

Lost store app cert, what are my options?

While developing a new app I lost the cert after submitting the first version.
My assessment so far:
- My cert is lost, which means my account is unusable for publishing any apps
- My app name is permanently locked in to that account
- I cannot delete the app
- I cannot transfer the app name to a new account.
Anything I missed? Do I really have give up on my reserved app name?


partner-center-general
· 19
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Please associate your app with the store in the Visual Studio. Your app will get the certificate automatically because the VS will generate it after the association.

And also please make sure that your account is active. You could check the Account status in the Account Settings in Partner Center.

1 Vote 1 ·

THANK YOU. Will try.

0 Votes 0 ·

If you still have questions, please feel free to come back and ask.

0 Votes 0 ·

II get this warning when building app packages:

 13>C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\MSBuild\Microsoft\VisualStudio\v16.0\AppxPackage\Microsoft.AppXPackage.Targets(2698,5): warning : Publisher name (CN=69D213B2-5C0E-43D7-8EFF-xxxxxxxxxxxx) does not match signing certificate subject: CN=359C00DD-805A-4C7C-AF9F-xxxxxxxxxxxx. Updating Publisher name.

When I upload my package for a new submission I get these errors in the Partner Center:

 You must fix all package validation errors before submitting.
    
 collusive.app.uwp_1.0.40.0_x86_x64_arm_arm64_bundle.msixupload79.1 MB
 Invalid package family name: 7010Altihop.collusive_h3a3xq2gja1zy (expected: 7010Altihop.collusive_tx98r1g9e2sda)
    
 Invalid package publisher name: CN=359C00DD-805A-4C7C-AF9F-xxxxxxxxxxxx (expected: CN=69D213B2-5C0E-43D7-8EFF-xxxxxxxxxxxx)

-Lars



0 Votes 0 ·

So you are not using VS to build your application, right? When did you get the certificate?

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1 Answer

LarsVinberg-5745 avatar image
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LarsVinberg-5745 answered

My cert store had lost the link to the private key. I found a tool to reassociate my cert with the correct private key. See the discussion for details.

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