question

MikeSmoak-5209 avatar image
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MikeSmoak-5209 asked JarvisSun-MSFT edited

Intune Enrolement iPhone not loading company portal

My company has Intune setup and I can get devices to register but, the company portal will not install or allow installing outside from the app store. I would expect for the portal to install automatically but it does not. When I go in to the app store GET for the company portal is "greyed" out or wont allow it to be clicked. If anyone has any idea how I could fix this issue I sure would appreciate the help.

Thanks

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1 Answer

JarvisSun-MSFT avatar image
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JarvisSun-MSFT answered JarvisSun-MSFT edited

@MikeSmoak-5209 Thanks for posting in our Q&A.
Could you please try to visit the following link from the Safari, and to see if you can download the Intune Company Portal successfully.
https://itunes.apple.com/us/app/intune-company-portal/id719171358?mt=8
If not, on the device open up Settings -> Safari -> Block Cookies -> Make sure that is set to not block any cookies.

In addition, besides Intune Company Portal, can you install other apps, such as Outlook, OneDrive and so on?




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@MikeSmoak-5209 How are things going on? We are waiting to see if our problem is resolved. If there is anything update, please feel free to let us know.

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