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codemilo-8417 avatar image
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codemilo-8417 asked codemilo-8417 commented

Windows 10 Update Problem

Hi, I have a win10 64bit pc. I got an update day before yesterday (2021-06 Cumulative Update for Windows 10 Version 2004 for x64-based Systems (KB5003637)) and when the update went to 100% it just said this msg - There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80073701)

windows-10-setup
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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered

@codemilo-8417
Hi,
First, you should try checking for updates again.
If you receive the same message and error on subsequent retries, try this workaround to mitigate the issue:
Select the start button and type cmd
Right click or long press on Command Prompt and select Run as administrator.
If you receive a User Access Control (UAC) dialog for Windows Command Processor stating, "Do you want to allow this app to make changes to your device?", select Yes.
Type or copy and paste the following command into the Command Prompt window:
dism /online /cleanup-image /startcomponentcleanup
Wait for the command to complete.
Restart your device.
Try checking for updates again.

The fastest way to get the upgrade is through Media creation tool or ISO file.
Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen:
https://www.microsoft.com/en-us/software-download/windows10

This will save your files and apps while bringing you up to the latest version by the most stable method. It will also bring all of your Updates current and solve most problems since it reinstalls Windows.
Hope above information can help you.

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codemilo-8417 avatar image
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codemilo-8417 answered codemilo-8417 commented

So if I download the tool and run it, will it reset my windows?

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No, it will not reset your computer.
You need to be an administrator to run this tool.
On the License terms page, if you accept the license terms, select Accept.
On the What do you want to do? page, select Upgrade this PC now, and then select Next.

When Windows 10 is ready to install, you’ll see a recap of what you’ve chosen, and what will be kept through the upgrade. Select Change what to keep to set whether you would like to Keep personal files and apps, or Keep personal files only, or choose to keep Nothing during the upgrade.
Save and close any open apps and files you may be running, and when you’re ready, select Install.
It might take some time to install Windows 10, and your PC will restart a few times. Make sure you don’t turn off your PC.

Well, just in case, it is recommended that you back up your important files before upgrading

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Can i also do the method suggested in this video?
https://www.youtube.com/watch?v=HQKkXj02nr4

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