I recently passed and received a certificate for an exam I took. I received an email saying that I received the certification and that I can access the certificate and my transcript on my Microsoft Learning dashboard. However, for more than 24 hours now I have been experiencing the same loading error when trying to access the certificate. I have tried to access it on different browsers and different devices, however, the same issues arises every time. What can be done to resolve this error as I need to submit a copy of the certificate by the end of the week.