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SAMUELBRIANFIRMINODESOUZA-9048 avatar image
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SAMUELBRIANFIRMINODESOUZA-9048 asked SAMUELBRIANFIRMINODESOUZA-9048 edited

AZ-900 Exam Schedule Failure: Microsoft Azure Fundamentals

Hello Microsoft team, all right!

My name is Samuel Brian and I am an employee of a financial institution in Brazil. Our financial institution has partnered with Microsoft to encourage azure certifications.

I'm trying to schedule the test, but I always get the following error:

We can't access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
- Use Internet Explorer (version 9 or above) or Edge
- Clear all cache and cookies
- Use the InPrivate option in Internet Explorer or Edge

I've tried to follow the recommendations made, but I still get the error.

I have registration, I can log in to the platform and I am eligible to get a discount on the exam.

Can you help me please?

Best regards,
SAMUEL BRIAN FIRMINO DE SOUZA

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1 Answer

DSPatrick avatar image
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DSPatrick answered

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat

--please don't forget to upvote and Accept as answer if the reply is helpful--


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