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DevonJohnson-8264 avatar image
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DevonJohnson-8264 asked JimmyYang-MSFT commented

When replying above chat, text stops input and chat jumps around.

When Im replying to a chat above the last chat and when Im typing, it automatically stops typing and jumps around to the last person reply. How do I stop this from happening because its driving me nuts and making my job way harder than its supposed to be..........

office-teams-windows-itpro
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1 Answer

JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered JimmyYang-MSFT commented

Hi @DevonJohnson-8264

I did a test in our environment and IM reply function seems work normally.

To exclude the client issue, it recommends you try to login Teams web client to see if it can reproduced. If there is no issue in web client, please try to clear your client cache files by following these steps to see if it can be fixed.

1)Sign out Teams client

2)While holding the Windows key, press R to open Windows Run, then copy and paste the following into the box and click OK:
%appdata%\Microsoft

3)Find the Teams folder, then right click it and select Delete.

4)Relaunch Teams client.

If the above suggestion is not work for you, I have some questions to confirm:
1)Does anyone else have the same issue in your organization?
2)Have you tried to change another device to see if it works?


If the response is helpful, please click "Accept Answer" and upvote it.

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@DevonJohnson-8264

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

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@DevonJohnson-8264

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.

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