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PaulZelewski-8833 asked PaulZelewski-8833 commented

You're not on Teams yet, but you can set it up for your organisation.

I've created free MS Teams account for friends and family.

I can login fine at:
- Windows 10 Desktop app
- Android app
- Windows 10 Edge web app

On Kubuntu 20.10 Both teams and teams-insider sign me in then give

You're not on Teams yet, but you can set it up for your organisation.


Is "For friends and family" free account not supported on Linux client yet?

office-teams-windows-itprooffice-teams-linux-itpro
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Hi @PaulZelewski-8833

Does this issue persist only on the Teams free account in Teams for Linux?

Have you tried to login Teams web client in Linux to see if it works?

I did a test in Ubuntu 20 and it seems work normally, could you check if your Teams client version is the newest one?

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teams-insiders_1.4.00.13653_amd64.deb 24-May-2021 12:55
Seems the newest in repo https://packages.microsoft.com/repos/ms-teams/pool/main/t/teams-insiders/

I've checked Teams web client in Chrome for Linux and I can sign in fine.

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@PaulZelewski-8833

If there is no issue in Teams web client, this issue may related to client itself. In this case, it recommends you try to clear your client cache file and restart it to see if it can be fixed.

Cache folder on Linux:

~/.config/Microsoft/Microsoft\ Teams\ -\ Insiders

To remove cache folder:
rm -r ~/.config/Microsoft/Microsoft\ Teams\ -\ Insiders

In addition, you could try to change another version of client to see if it works.

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