question

JohanDeVilliers-2374 avatar image
0 Votes"
JohanDeVilliers-2374 asked AndreasBaumgarten commented

Newly acquired certifications not showing in Microsoft account

Hi,

I recently passed three exams and the certs aren't showing on my Learning profile. I passed AZ-900 the 11th of June 2021, AI-900 the 15th of June, and MS-900 the 18th of June.

Please let me know if more info is needed.

Thanks
J

not-supported
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

AndreasBaumgarten avatar image
0 Votes"
AndreasBaumgarten answered AndreasBaumgarten commented

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Support: https://trainingsupport.microsoft.com/
Microsoft Learn: https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn
Microsoft Certification: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

Pearson VUE: https://home.pearsonvue.com/microsoft/
Pearson VUE Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
Pearson VUE Chat: https://home.pearsonvue.com/microsoft/contact

Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

----------
(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Then I have no idea where to go anymore.

Everywhere I go they send me around and eventually I end up in the Q&A forums.

But thanks.

0 Votes 0 ·

I can imagine the feeling sent around forth and back.

In Q&A supported products are listed here: https://docs.microsoft.com/en-us/answers/products/

The main challenge is: In Q&A aren't the right people to fix the issue with exams & certs. Your question is still visible and available here in Q&A. But the chance to get support is better in one of the linked resources/forums in my answer above.


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

0 Votes 0 ·