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MatzHg-4243 avatar image
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MatzHg-4243 asked charlest answered

Custom tiles in SharePoint Server 2019

We have a SharePoint Server 2019 farm with one web app with several host header site collections.

I followed the steps in https://docs.microsoft.com/en-us/sharepoint/administration/custom-tiles-in-sharepoint-server-2016, but no tiles are showing in app launcher.

Yes, tried to clear the cache with the "ClearSuiteLinksCache()" command in browser and open (several different browsers) in private mode.

Any ideas?

office-sharepoint-server-itpro
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I have tried in another SP 2019 installation (without HHSC), but no tiles are showing in the app launcher.

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EmilyDu-MSFT avatar image
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EmilyDu-MSFT answered EmilyDu-MSFT edited

The ClearSuiteLinksCache() function is not available for modern sites in SharePoint Server 2019. And it may take up to 24 hours before you can see it appear in the app launcher.


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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I´ve been waiting 3 days now... But nothing appears. :)

I used the ClearSuitLinksCache() on another site type (but in the same web app).

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Any more ideas?

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Sorry for the delay reply.

I have been testing in the SharePoint 2019 in these days. I have the same situation as you.

I suggest you open a ticket with Microsoft for further help.

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charlest avatar image
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charlest answered

I've set this up several times now. First thing I've noted is that you need to have a MySite web application and a MySite host site collection created and then have it set in the user profile service application. If you do not see OneDrive and SharePoint listed under the app launcher currently then most likely the MySites are not configured in the farm.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.