question

AKASHSAHOO-0680 avatar image
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AKASHSAHOO-0680 asked VaibhavChaudhari answered

We can’t access your Microsoft profile to schedule your exam.

Hi,



I have been trying to start the AZ-900 now, and I'm getting the following error:



URL:

https://examregistration.microsoft.com/error?s=ERROR_CANDIDATE_NOT_FOUND

Message:

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:

Use Internet Explorer (version 9 or above) or Edge

Clear all cache and cookies

Use the InPrivate option in Internet Explorer or Edge

I have tried everything from previously answered queries. The issue seems to be there .

Please let me know how to proceed.

not-supported-azure
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1 Answer

VaibhavChaudhari avatar image
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VaibhavChaudhari answered

Hi Akash,

Microsoft Certification / Exam related questions are currently not supported on this forum. It's better to reach out to experts in a dedicated forum over here:

https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us


Please don't forget to Accept Answer and Up-vote if the response helped -- Vaibhav

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