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VenkatakrishnanJ-2861 avatar image
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VenkatakrishnanJ-2861 asked ajkuma-MSFT commented

ACS SMS Communication Service in UK

We're developing a application solution for SMS communication service with UK phone numbers. But ACS doesn't allow me to acquire a phone number as my billing address is UK based. So is it not possible to buy a UK phone number for SMS communication?

azure-communication-services
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@VenkatakrishnanJ-2861, Thanks for the good question. I'm checking on this internally and will get back to you shortly.

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ajkuma-MSFT avatar image
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ajkuma-MSFT answered ajkuma-MSFT edited

@VenkatakrishnanJ-2861,

Our product engineering team is targeting to enable UK customers buy and use US numbers, telephony, SMS, by end of this year (CY 2021).
And, as for having SMS on UK numbers, the earliest they are planning on having them available is early 2022 (CY 2022).

We do not have exact dates on this yet. Please note that this timeline is just an estimate and is subject to change, depending on a myriad of factors.

Kindly be assured that I have relayed your feedback with our product team.
You may also wish to upvote this Uservoice post - Please offer SMS Communication service to UK Regions

Thanks for your patience!


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Ewan-5726 avatar image
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Ewan-5726 answered ajkuma-MSFT commented

Is there any update on UK customers being able to buy and use US numbers for sending & receiving SMS messages?
Similarly is there any update on being able to buy UK numbers for SMS's?

Thanks

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Ewan-5726, Apologies for the delay! I'd been checking on this internally, we still do not have a concrete ETA to share.

It's expected to be available in a few months. Once again, apologies for any inconvenience. We appreciate your patience in this matter.
-Please note that this timeline is just an estimate and is subject to change, depending on a myriad of factors.

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Do we have an updates on Azure communication Services SMS rollout for UK?

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ajkuma-MSFT avatar image ajkuma-MSFT ParthibanSekar ·

ParthibanSekar, I have followed-up with you (privately) on signing-up for private feature. Thanks!

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