I'm having trouble when trying to schedule my DA-100 exam. It always appears the error:
We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.
I followed the steps but it still doesn't work.
I contacted with Pearson VUE Support but they redirect me to you because they can not locate my account.
What can I do?