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Ware-4185 asked JoyZ commented

synchronize document library from sharepoint server 2019 on premise

We are using sharepoint 2019 on premise.
We want to shynchronize a Document library from our sharepoint server in a local folder. we are using one drive for business (office 2013)

We get this error, but we can access the library from the website correctly...

We use https in our sharepoint folder

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JoyZ answered JoyZ commented

@Ware-4185,

This issue occurs if one of the following registry values is configured as follows:

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\SignIn
Name: SignInOptions
Type: DWORD
Value: 3

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\Common\SignIn
Name: SignInOptions
Type: DWORD
Value: 3

SignInOptions=3 restricts you from signing in to SharePoint or SharePoint Online by using either a Microsoft or an organizational ID.

To resolve this issue, follow these steps:

  1. Start Registry Editor,locate and then click the following subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\SignIn

  2. Locate and then double-click the following value:

    SignInOptions

  3. In the Value Data box, type 0, and then click OK, exit Registry Editor.

NoteIf the SignInOptionsvalue is located under the \Policieshive, it may have been created by Group Policy. In this situation, your administrator must modify the policy to change this setting.

More information for your reference:

https://docs.microsoft.com/en-us/sharepoint/troubleshoot/sync/onedrive-for-business-sync-returns-error


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@Ware-4185,

Is there any progress on this issue?

Please feel free to reply.

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@Ware-4185,

I’m checking how the things are going on about this issue. Whether the post helps you?

You can accept the post as answer if it helps.

Thank you for your understanding and support.

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Ware-4185 avatar image
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Ware-4185 answered JoyZ commented

The problem was related with the sharepoint https certificate.
The url revocation path was incorrect, so onedrive couldnt check if the certificate had been revoked.

thanks!

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@Ware-4185,

Thank you for your sharing and you could accept your update as answer.

It will do great help to those who meet the similar question in this forum.

Thanks again for your contribution.


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