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StaffingFuel-2496 avatar image
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StaffingFuel-2496 asked KyleXu-MSFT answered

Office365: Retention Policy And Deletion Quota

Hi All ,

We have set retention policy as '2 day delete' for the email folder from which we are deleting emails daily using Microsoft Graph REST API v1.0 endpoint. After few days we get an exception saying that we have exceeded the deletion quota. So please let us know how to overcome this exception so that we can continue to delete on daily basis.

Thanks
Nitin

office-exchange-server-administration
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1 Answer

KyleXu-MSFT avatar image
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KyleXu-MSFT answered

@StaffingFuel-2496

All deleted email will go to the recoverable folder, here are limitation about recoverable folder:
108348-qa-kyle-13-56-41.png

By default, email will keep in this folder for 14 days. You can use command below to set a new value for this folder:

 Set-Mailbox user -RetainDeletedItemsFor 1

Then follow this article to delete existing emails from this folder: Clean up or delete items from the Recoverable Items folder in Exchange Online


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