question

PeterKer-3150 avatar image
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PeterKer-3150 asked DSPatrick edited

Unable to schedule exam MS-100

Hi,

I am unable to book my MS100 exam, i get following

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

https://examregistration.microsoft.com/Error

not-supported
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DSPatrick avatar image
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DSPatrick answered DSPatrick edited

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat

--please don't forget to upvote and Accept as answer if the reply is helpful--




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LeonLaude avatar image
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LeonLaude answered

Hi @PeterKer-3150,

Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products.

You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam


If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!


Best regards,
Leon

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