question

HarishKumarMunagapati-9856 avatar image
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HarishKumarMunagapati-9856 asked DSPatrick edited

I am not able to book my exam , while booking it is showing below error

Error : https://examregistration.microsoft.com/error?s=ERROR_CANDIDATE_NOT_FOUND
We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

I have created couple of id to harish.munagapati@hotmail.com, harish.munagapat1@outlook.com, harishmunagapati@outlook.com

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1 Answer

DSPatrick avatar image
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DSPatrick answered DSPatrick edited

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat

--please don't forget to upvote and Accept as answer if the reply is helpful--




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