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SharePoint/Office 365 Online/Sorry, something went wrong

Lopez, Pedro 1 Reputation point
2021-06-22T19:49:28.36+00:00

I have a SharePoint library folder that I am sharing with some people outside of my organization using Share/Send link/Specific people/Allow editing/. But some of the users have reported the following error when trying to get access "Sorry, something went wrong" "This operation is available only for a web with unique permissions" "Correlation ID: 3825d49f-d039-c000-4a7b-0a18ecbfda00" "Date and Time: 6/21/2021 12:57:58 PM.

Thanks in advance for any assistance!

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
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  1. Emily Du-MSFT 43,086 Reputation points Microsoft Vendor
    2021-06-28T03:05:21.283+00:00

    @Lopez, Pedro

    Whether this issue occurs to folders of one site collection or folders of all site collections?

    Will the same error be reported when sharing individual file to these impacted users?

    Whether these impacted users use the same email tenant?

    Please follow below tips to troubleshoot the issue.

    1.Go to SharePoint admin center -> Policies -> Sharing -> Check whether you set expire date for guest users.

    2.Go to Microsoft 365 admin center -> Users -> Guest users -> Delete these impacted users, then re-share folder.

  2. Kirsten Chinnock 25 Reputation points
    2023-05-23T08:12:22.34+00:00

    I know this is an old post, but we're having the same issue in our organisation.

    I've logged a ticket with Microsoft support but they're sending me links to documents about settings in IE. Really not helpful.

    Did anyone have a solution for this that actually works please?

    Thanks!

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  3. Taras Bakshyn 0 Reputation points
    2023-12-20T07:57:46.3733333+00:00

    Hi.

    I have the same problem. Has anyone managed to solve it?

    0 comments