question

Derrick-5104 avatar image
0 Votes"
Derrick-5104 asked Derrick-5104 answered

The quality of RDP connection between my PC and the VM created in Azure is bad

Current problem:
The quality of RDP connection between my PC and the VM created in Azure is very bad.
I am in Shenzhen. And the speed of My Internet Information Service of my PC is 100Mbps
And the location of the VM created in Azure is Hongkong in East Asia.

My purpose:
I hope the quality of RDP connection between my PC and the VM created in Azure will be very good.
So that there is not delay when I operate my VM by RDP.

Questions are
1 The speed of My Internet Information Service of my PC ( 100Mbps) is or not enough?
2 Which location should I choose when I create a new VM.

remote-desktop-servicesazure-vmware-solution
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

kobulloc-MSFT avatar image
0 Votes"
kobulloc-MSFT answered kobulloc-MSFT commented

Location
Looking at the Azure geographies, East Asia should be the closest so that is correct:
https://azure.microsoft.com/en-us/global-infrastructure/geographies/


Bandwidth
This can be difficult to estimate as most of the traffic is generated by the user but for most scenarios 3 Mbps should be enough (you shouldn't have any issues with 100 Mbps). You can see examples of bandwidth required for different scenarios here:
https://docs.microsoft.com/en-us/azure/virtual-desktop/rdp-bandwidth#estimating-bandwidth-used-by-remote-graphics

  • Idle: 0.3 Kbps

  • Microsoft Word: 100 - 300 Kbps

  • Microsoft Excel: 150 - 500 Kbps

  • Web browsing: 1 - 6.5 Mbps

  • Image gallery: 0.7 - 3.5 Mbps

  • Video playback: 2.5 - 9.5 Mbps

  • Fullscreen video playback: 2.5 - 8.5 Mbps


Latency
Latency is critical for interactive use and I suspect this is what is causing issues for you. Most often this is a limitation of your internet service provider:
https://docs.microsoft.com/en-us/azure/virtual-desktop/connection-latency

  • Latency up to 150 ms shouldn't impact use

  • 150 ms - 200 ms should be fine for text

  • 200 ms or more will have a noticeable impact


There are two tools I recommend for determining your latency:

Azure Virtual Desktop Experience Estimator
https://azure.microsoft.com/en-us/services/virtual-desktop/assessment/

Azure Speed Test
http://azurespeedtest.azurewebsites.net/


Troubleshooting
If you think the issue is with your VM and not the connection from your internet service provider, there are tests you can run to troubleshoot your VM network latency:
https://docs.microsoft.com/en-us/azure/virtual-network/virtual-network-test-latency

· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

detailed answer. I will try to resolve my issue.Thanks

1 Vote 1 ·

Happy to help!

0 Votes 0 ·
Derrick-5104 avatar image
0 Votes"
Derrick-5104 answered

I get the fact that is the issue is the connection from my internet service provider which is China Mobile, there is high latency.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.