question

ViCiouSSorrel avatar image
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ViCiouSSorrel asked TeemoTang-MSFT answered

0x8024402f wu_e_pt_ecp_succeeded_with_errors server 2012 r2

I have done everything I can find. I have several servers coming up with this error on different networks.


what I have done:

• Verify Time
• Restart Windows Time Service
• DISM /Online /Cleanup-Image /RestoreHealth
• SFC /scannow
• Reset Windows update components
• Reregister the BITS files and the Windows Update files
• Confirm if any changes were made regarding internet security in our companies environment (nothing changed)

windows-server-2012
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1 Answer

TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered

Error Code
0x8024402F WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS
External cab file processing completed with some errors One of the reasons we see this issue is due to the design of a software called Lightspeed Rocket for Web filtering.
Add the IP addresses of devices you want to get updates to the exceptions list of Lightspeed
Source:
https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-errors

To fix it, right click on the start button and select Powershell (admin) or Command Prompt (admin)
Write the next hit enter after each line.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

full scan by antivirus or Windows Defender.
Reset DNS Settings
Disable firewalls or other Internet browser programs that can affect the Windows Update site access.

After above, restart computer then manually install updates from Microsoft Catalog.

Similar case:
https://serverfault.com/questions/741083/unable-to-update-windows-server-2012


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