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RogerRoger-2394 avatar image
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RogerRoger-2394 asked ElsieLu-MSFT commented

error accessing team site

Hi Experts

i have a team site when users tries to access the site they are getting Error 404 NOT FOUND. from sharepoint admin center when i browse the site i am also getting same error. experts guide me how to fix this

office-sharepoint-onlineoffice-exchange-online-itprooffice-sharepoint-server-itpro
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ElsieLu-MSFT avatar image
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ElsieLu-MSFT answered

Hi @RogerRoger-2394 ,

Generally, this error indicates that the site has been deleted. Is this site completely inaccessible? Or just some pages?

1).You could first navigate to SharePoint admin center (the URL should be like https://contoso-admin.sharepoint.com) and check if the site exists in Recycle Bin.

2).If it is a site connected to an Office 365 group, please try the followings to see if you can restore the site:

  1. Download and install the SharePoint Online Management Shell from this article.

  2. Launch SharePoint Online Management Shell (search and right click the "SharePoint Online Management Shell" and choose "Run as Administrator"), connect to SharePoint Online via the following commands using your Office 365 global admin account:

    Connect-SPOService -Url https://contoso-admin.sharepoint.com

To see all the deleted sites, you can run this command:

 Get-SPODeletedSite | fl

If the deleted site is listed and DaysRemaining is NOT 0, we can restore the deleted site by running

 Restore-SPODeletedSite -Identity siteURL

In addition, if it is a site connected to an Office 365 group? If so, please confirm if the Office 365 group is deleted.

Reference:
Sharepoint giving "404 Not Found" error message


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RogerRoger-2394 avatar image
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RogerRoger-2394 answered ElsieLu-MSFT commented

lets says if someuser just deleted the home page, in that case how can i recover the homepage.

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Hi, would you like to let us know if users can access the site now? Or is there any update?

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