question

JayaChandraReddyPanguru-4572 avatar image
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JayaChandraReddyPanguru-4572 asked saldana-msft edited

SCCM O365 updates content failed to download - 0x80070193

109275-error.jpgTeam,

I'm trying to download O365 update content but failed to download the content and getting the error as Attached

ERROR: DownloadContentFiles() failed with hr=0x80070193

Can someone please assist on this.

Thanks!


mem-cm-updates
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1 Answer

Amandayou-MSFT avatar image
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Amandayou-MSFT answered Amandayou-MSFT edited

Hi @JayaChandraReddyPanguru-4572,

Microsoft 365 apps update -semi-annual enterprise channel version 2008 for x64 based edition (build 13127.21668)

I try to download the file, and found it is *.exe file.

109716-628.png

According to the error we provided, it was specifically happening to the patches that has *.exe file.

Please check if in our case proxy was blocking the download of .exe file, and make sure proxy/firewall allows the download of exe files on SCCM server.

Here is the related article we could refer to:
http://eksafha.blogspot.com/2018/03/sccm-error-downloadcontentfiles-failed.html
Note: Non-Microsoft link, just for the reference.



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We whitelisted all the sites required for O365 Patches even though we are getting the same issue. the the end of download link getting 403 error. below are the whitelisted sites.

The hierarchy's top level WSUS server and the top level Configuration Manager site server must have access to the following URLs: .microsoft.com, .msocdn.com, .office.com, .office.net, *.onmicrosoft.com, officecdn.microsoft.com, officecdn.microsoft.com.edgesuite.net

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Amandayou-MSFT avatar image Amandayou-MSFT JayaChandraReddyPanguru-4572 ·

Hi,

Please navigate to properties of Microsoft 365 apps update build 13127.21668 --> Content Information--> Source Path

110603-630.png

We put the link in Internet, and check if it could be downloaded normally. If not, there remains something wrong with proxy/firewall.

Best regards
Amanda


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630.png (11.1 KiB)