Can we use OTP method for external user?
If guest user is having mail box in cloud and in on premises, is there any relation to these two?
Guest user is assigned with the licenses, we have configured the hybrid configuration and the user is already had mail box
so here user mail box is not created in the exchange online yet ( we have not moved them to cloud as of now)
user from any other domain which are accepted domains is not getting the OTP. when they login inside the organization user are able to login,
But when user login outside user is not getting the OTP. With normal account OTP is receiving. Please help
FYI: MFA is enabled. There are no any errors receiving.