Hi,
I was doing a 22,550 word DOC document when after a translation from ENG to PORTUGUSE was set and activated and processed by the software; it did NOT come out on the screen.
The translation did happen because the software deducted the WORD NUMBER from my credit of words bank. The problem is I could not find a LOG of the work done, including the other translations I made and had a positive yield on he screen.
So, since the translation was supposedly done, how can I retrieve that or I should consider it was a GLITCH and the translation NEVER happened ?
Bottom line, from MSFT I need either the translation, the word number credit back, or my subscription money .
Thank you,
Creso Bulcao