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Tsdz2Biker-5350 avatar image
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Tsdz2Biker-5350 asked DoronHolan answered

GUID device class 4d36e978-e325-11ce-bfc1-08002be10318 not configurable?

Hello, Using a USB to UART Bridge with CP2102 chipset from Silicon Labs on Windows 10 Home Version 10.0.19043 Build 19043.

Installed CP210x 10.1.10 driver from Silicon Labs.

VID_10C4&PID_EA60

Upon installing the device, the Add Hardware Wizard states:

The following hardware was installed: Silicon Labs CP210x USB to UART Bridge.

The software for this device in now installed, but may not work correctly.

This device cannot start. (Code 10)

From the setupapi.dev file, I find this section of interest in the log:

! dvi: Device class {4d36e978-e325-11ce-bfc1-08002be10318} is not configurable.

dvi: Class GUID of device changed to: {4d36e978-e325-11ce-bfc1-08002be10318}.

ndv: {Core Device Install} 20:27:15.065

! pol: Selected driver node does not match this device (force-install)

I've tried re-installing the driver and restarting the computer but Code 10 error remains. Looking for ideas to resolve.

Thank you.

windows-hardware-code-general
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1 Answer

DoronHolan avatar image
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DoronHolan answered

Don't worry about the not configurable line in the log (! dvi: Device class {4d36e978-e325-11ce-bfc1-08002be10318} is not configurable.), it is an internal detail about how state isolated the driver package is. The driver is installing properly, it is failing the pnp start request (code 10). The following line in the log is one root cause:

! pol: Selected driver node does not match this device (force-install)

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