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Nizar-BOUAZIZI-08 avatar image
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Nizar-BOUAZIZI-08 asked ShivaprasadNV-9285 published

SCCM error occurred while retrieving policy for this computer 0x80004005

Hi SCCM Admin,

109807-sccm-1.jpg


109911-sccm-2.jpg





I received this problem directly after booting , it does not display the task sequences,
i worked with this image no problem last week

Help please !

mem-cm-general
sccm-1.jpg (748.7 KiB)
sccm-2.jpg (982.5 KiB)
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Amandayou-MSFT avatar image
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Amandayou-MSFT answered

Hi @Nizar-BOUAZIZI-08

Please check these following sides:
1. Is this problem present on one computer or more?
2. Have we changed the proxy between the client and the SCCM server?
3. Have we upgrade the SCCM version? If so, it may cause the problem.
4. We could try to connect the MP manually to check if the client and MP communicate properly.
Here is the link about verifying SCCM MP health:
https://www.manishbangia.com/how-to-verify-sccm-mp-health/
Note: Non-Microsoft link, just for the reference.

Best regards,
Amanda

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ShivaprasadNV-9285 avatar image
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ShivaprasadNV-9285 answered ShivaprasadNV-9285 published

Please let me know if you have resolved the issue, as I get the same error.

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