Need help to schedule an exam for AI-900. I am getting the following error message.
We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.
I am IBM employee, with 100% discount. I am using Safari or Firefox with a MAC computer. After contacting Helpdesk support via phone, they said that I needed to contact Microsoft so that they can create my exam profile.
My mail address and Microsoft Account is marinahdz@es.ibm.com.