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SK-7902 avatar image
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SK-7902 asked SK-7902 edited

Getting 50040 error when trying to update user profile before registering for exam

I have been trying to register for certification exam. I updated incorrect email I’d and want to change it.
Have been trying since two days but I keep getting 50040 error suggesting to contact customer care.

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1 Answer

LeonLaude avatar image
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LeonLaude answered

Hi @SK-7902,

Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products.

You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam


If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!


Best regards,
Leon

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