question

GonaloCosta-1103 avatar image
0 Votes"
GonaloCosta-1103 asked DSPatrick answered

Error to enter in Insiders Program

Good morning,
I was trying to enter windows insiders, but clicking on the "Introduction" button gives an error
Im already registered in insiders program but cant enter in windows insiders tab.

110186-image.png


not-supported
image.png (182.5 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

JennyFeng-MSFT avatar image
0 Votes"
JennyFeng-MSFT answered

@GonaloCosta-1103
Hi,
Are you signed up with the same Microsoft account you use to open windows 10?
Also have you gone Settings, Accounts, and Verified your account?

You could try the following method:
Creating a new user account in Windows, giving it admin permissions and then joining the insiders program from that account.
After you joined it you may be able to go back to the original user and run the actual upgrade.

Hope above information can help you.

============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

GonaloCosta-1103 avatar image
0 Votes"
GonaloCosta-1103 answered

Hello @JennyFeng-MSFT
Thanks for reply.
I have the account verified.
I created a new user and when entering insiders with that user it gives me the same error

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

DSPatrick avatar image
0 Votes"
DSPatrick answered

Windows insider is not currently supported here on QnA. The product group actively monitors questions over at
https://answers.microsoft.com/en-us/insider/forum
https://techcommunity.microsoft.com/t5/windows-insider-program/bd-p/WindowsInsiderProgram

--please don't forget to upvote and Accept as answer if the reply is helpful--


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.