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JenniferParsons-0259 avatar image
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JenniferParsons-0259 asked SimonRenMSFT-3639 edited

InTune registered iOS phone change of number, but InTune won't update recorded number

One of our iOS mobile users requested to switch their telephone number across to the corporate device, which was accepted and completed, however, InTune is still registering the old number against the device and I'm not sure whether it should auto-sync the new number of if I need to update it manually. If I can, I've not found a way of doing that.

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SimonRenMSFT-3639 avatar image
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SimonRenMSFT-3639 answered SimonRenMSFT-3639 edited

Hi,

Thanks for posting in Microsoft Q&A forum.

Per my test, we could not change the telephone number after the enrollment, neither manually nor auto-sync. It only changes the telephone number at the re-enrollment.

You could also submit a new uservoice about changing the telephone number in Microsoft Endpoint Manager Intune Feedback.

Best regards,
Simon


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